Category Archives: About

Testimonials

“My bi-weekly cleaning from Simply Spotless is my one simple pleasure I cannot do without. To walk into my house at the end of the day and have it be sparkling clean and smelling wonderful… it’s such a joy. The cleaning crews are polite, professional, and do a fabulous job.”

– Jessica Stratton, Charlestown, RI

Mission Statement/Guarantee/Policy

Simply Spotless offers a consistent, efficient and high quality service with attention to detail. We pride ourselves on dealing with our clients with integrity and a friendly, professional approach.

Guarantee:

Simply Spotless Cleaning Company makes every possible effort to exceed your
expectations. If for any reason you are unsatisfied with our services, it must be brought to
our attention within 24 hours from the time service was performed so that we can rectify
any issues immediately. We will re-clean the area that you were unhappy with at no extra
charge.

Cancellation Policy
All appointments must be cancelled at least 48 hours before your scheduled appointment time or you will
be charged the full amount of your cleaning. In order to avoid a rate change in your service, your
appointment must be rescheduled for the same week.

Holiday Rescheduling
Simply Spotless Cleaning Company is closed on all Federal and RI State Holidays. Should your
appointment fall on a day in which we are closed, you will be rescheduled for another day that same week.

Keys/Alarm Codes
All clients are strongly encouraged to provide keys and alarm codes to Simply Spotless Cleaning Company
so that lockout fees are not incurred by you. All keys and alarm codes are coded and locked up for safe
keeping by Simply Spotless Cleaning Company. In the extremely rare event that we should lose your key,
we will notify you immediately and pay to have another key made.

Payment
Payment is always due on or before the day that your cleaning is scheduled for. If you are leaving a check
or cash for services rendered by Simply Spotless Cleaning Company, please leave your payment in an
envelope marked “Simply Spotless Cleaning Company” on your kitchen counter. If you forget to leave
your payment, your credit card will be charged before the cleaning is performed. If you are paying by
credit card, your card on file will be charged before your cleaning is performed. There will be a $30
returned check fee applied for any returned checks.

 

About Our Employees

Rest easy – all of Simply Spotless Cleaning Company’s employees are hand-picked based on their credentials and knowledge of the professional cleaning industry.

We provide extensive training in ALL areas of cleaning so you know your home or office is in good hands at all times. Our employees are trained with a broad knowledge of the proper products to use as well as cleaning techniques.

Did you know Simply Spotless Cleaning Company runs background checks on each employee before hiring, and then periodically as a condition of their employment?

Did you know Simply Spotless Cleaning Company is fully insured and bonded?

Did you know there will always be a crew leader at every home or office at every cleaning that is responsible for overseeing your account?

And finally, did you know that all our employees are prompt, cordial, and able to answer any cleaning questions you may have while on site?

Simply Spotless Cleaning Company is a dependable, trustworthy and reliable company – you can count on us!

Organic Cleaning/Products We Use

Simply Spotless Cleaning Company uses organic cleaning products.

green

Why do we use organic cleaning products? They are safe to be used around pets, children, and people with respiratory issues. Organics are derived from plant extracts and are biodegradable which make them eco-friendly.

In short – it’s better for you, it’s better for us.

These products work just as well as chemical-based products without the harmful side effects. And, as an added bonus, they smell fabulous!

Simply Spotless Cleaning Company uses all name brand cleaning products. There is no “mystery cleaner” in a bottle.

 

All employees of Simply Spotless Cleaning Company are trained in the proper usage of  products on any and all surfaces they may encounter, such as:

  • granite
  • marble
  • soapstone
  • stainless steel
  • Coriane
  • ceramic tile
  • slate
  • hardwood flooring
  • linoleum
  • brass
  • glass

Simply Spotless Cleaning Company does not use your products – we provide all cleaning supplies and equipment. However, we will gladly make product recommendations for your home for any interim cleaning you may choose to do in between your regularly scheduled cleanings.

Simply Spotless Cleaning Company uses vacuums with hepa filters to ensure optimal air quality when vacuuming.

If you have any other questions about the products we use, please do not hesitate to call and ask!

About The Owner

Lindsey Shehan Botello started Simply Spotless Cleaning Company in 2006. She grew up in the quaint town of Wickford, Rhode Island, and attended URI and Katherine Gibbs Business School.

After seventeen years of being in the dental industry, she decided to work for herself and started her own cleaning company.

The high standards of quality that Simply Spotless Cleaning Company maintains today is due to Lindsey’s strict attention to detail derived from being in the dental industry for so many years.

The skills she obtained from Katherine Gibbs Business School have allowed her to grow her business from a one-woman operation to a full-service cleaning company with a full-service staff in a three-year timespan!

Lindsey enjoys meeting new clients and making them a part of the Simply Spotless Cleaning Company family.

About The Cleaning Company

Simply Spotless Cleaning Company prides itself on offering a consistent, affordable and professional cleaning service to all its clients.

The most common complaint about cleaning companies is that the first cleaning is great – subsequent cleanings, not so great.

Simply Spotless Cleaning Company checks each house after every cleaning to ensure quality control, so each cleaning is just like the first.

We go above and beyond. Every time we clean, we give special attention to the details that other cleaning companies forget. In fact, you’ll probably find yourself saying, “wow, they cleaned that too?” after every cleaning.

Simply Spotless Cleaning Company is fully insured and bonded.

We have a well-trained staff, who are reliable, trustworthy, have good old fashioned common sense – and receive background checks before hiring.

Simply Spotless Cleaning Company can clean with organic products upon request.

Please explore the links on the left to find out about the services we offer!

Where Do We Clean?

Simply Spotless Cleaning Company cleans throughout the entire state of Rhode Island and Northeastern CT. Please call our offices to find out what day we are in your area.

  • Stonington Borough, CT
  • Pawcatuck, CT
  • Cumberland
  • Providence
  • North Providence
  • Warwick
  • Cranston
  • Johnston
  • East Greenwich
  • North Kingstown
  • South Kingstown
  • Jamestown
  • Newport
  • Middletown
  • Charlestown
  • Richmond
  • Kingston
  • West Kingston
  • Hopkinton
  • Ashaway
  • Narragansett
  • Westerly
  • Block Island